Terms of use and General Conditions

This Agreement was last modified on May 1, 2015.

Terms of use and general conditions

User agreement

The visitor/ user of the pages and services of the website http://www.tetixbee.com/  accepts the terms of use below, that apply to the total amount of content, pages, graphics, images, pictures and documents included in the website http://www.tetixbee.com/. Therefore, they have to read carefully these terms before visiting or using the pages and services of the website http://www.tetixbee.com/. If they do not agree, then they do not have to use the services and content of the website http://www.tetixbee.com/. The visitor/ user is requested to check the content of these specific pages for potential changes. If they continue to use the website http://www.tetixbee.com/, even after the changes, that means the visitor/user unconditionally accepts these terms.

Intellectual and industrial property rights

Apart from the specified exceptions (copyright of third parties and affiliates), the whole content of the website http://www.tetixbee.com/, including images, graphics, photographs, designs, texts, provided services and generally all the files of this website, are intellectual property , trademarks and service marks of the website http://www.tetixbee.com/ and protected according to the relevant provisions of the Dutch law, the European law and the international treaties. Therefore, none of these can be partially or wholly subject to sale, copying, modification, duplication, republication or “downloaded”, transmitted or distributed in any way.

Excluding the case of saving a single copy of a part of the content to a simple personal computer for personal and not public or commercial use and without erasing the indication of origin via website http://www.tetixbee.com/, and without offending in any way the relevant intellectual and industrial property rights.

The rest of the products or services mentioned in the electronic pages of the present website bear the marks of the respective organizations, companies, partners, associations  or publications, are their intellectual and industrial property and therefore they bear the  responsibility.

Visitor’s/ user’s liability

The visitor/user of the pages and services of the website http://www.tetixbee.com/ is responsible for any damage caused in the website http://www.tetixbee.com/ by bad or illegitimate use of the relevant services.

The users of the website http://www.tetixbee.com/ accept that they will not use the website of textibee to send, publish, send via e-mail or transmit in any other way, any content which is illegal, harmful, threatening, offensive, annoying, slanderous, disparaging, vulgar, obscene, libelous, violation of others’ secrecy, shows hatred, or expresses racial, national or other discriminations, to cause damage to underage in any way, does not have the right to be transmitted according to the legislation or the conventional or administrative relations( such as insider information, ownership and confidential information acquired or revealed as part of working relations or covered in confidentiality agreements), violates any patent, brand name, trade secret, intellectual rights or other property rights of a third party, contains software viruses or any other codes, documents or programs designed in order to cause termination, malfunction, destruction or the equipment of the operation of any software or computer material, deliberately or not, violates the current greek and communal legislation and its provisions, to annoy other people in any way and any content used for collecting or storage personal details according to other users.

The visitor/user of the pages agrees to defend, compensate and exempt Tetixbee BV and the respective managers, executives, employers, freelance workers, suppliers, from all the damage, assumptions, expenses, including the retainers from the use of the website www.tetixbee.com or from the wrong use of any information taken via the website or the transmission of this information, data, material or the whole content of the website.

Limitation of liability of the website

Under no circumstances, including negligence is the website http://www.tetixbee.com/ liable for any damage will be caused to the visitor/user of the pages, services, choices and content of the website http://www.tetixbee.com/ in which they proceed with their own initiative and knowing the terms of the present document. More specifically, the website is not liable for any particular, indirect, subsequent or occasional, positive or consequential damage caused by a visit to the website or/and the use of its services or information contained in the website.

The content of the website http://www.tetixbee.com/ is provided “as it is exactly” with no warranty expressed or implied in any way. To the maximum extent and according to the law, the website http://www.tetixbee.com/ denies all the guarantees expressed or even implied, including, but not limited to this, those which involve merchantability and suitability for a specific aim.

The website http://www.tetixbee.com/ does not guarantee that the pages, the services, the choices and the content will be uninterrupted, error free and the mistakes will be corrected. Also, the website http://www.tetixbee.com/ does not guarantee that the same or any other relative site or servers which are available to user/visitor are free of “viruses” or other harmful components.

The website http://www.tetixbee.com/ does not guarantee under no circumstances the accuracy, the completeness or availability of the content, pages, services, choices or their results. The cost of the potential corrections or services is covered by the visitor/ user and in no case by the website http://www.tetixbee.com/.The information in which you have access or you receive as user-members using any service of the website, as long as it is sent, introduced or mailed by other user-members or third parties, this information is not verified, checked, controlled or confirmed by the website. The website is not liable and does not guarantee according to the legitimacy, precision, accuracy, correctness, quality, stability or actuality, suitability or merchantability for any intention of any part or the amount of the information provided by its website, operation and use of any service of its website. Also, it is not liable for any loss of any information of any kind that is sent to or via the website. Under no circumstances is the website liable for any specified, direct, indirect, criminal, secondary damage or any damages in general, caused by usage loss, data or earnings, regardless of the cause or the way that comes from or in relation to the software usage or run, providing or inadequacy of providing services, the access or no access to the services, or your use and support into information available to these services, including any secondary, specified, or similar damage. The website neither ensures nor guarantees that any program or information in this website will be free of viruses or any other electronic component with disastrous abilities for the operating system of your personal computer. It is an exclusive responsibility of each user to isolate software and files, to apply “antibiotic” software and to ensure that the software that is used as well as the files will not destroy their information or system if they are infected.

Links to other sites

The website http://www.tetixbee.com/ does not check the availability, the content, the protection policy of personal data, the quality and completeness of the services of other websites and pages to which it refers through “hyperlinks” or banners. Therefore, for any problem occurred during their visit/use you are obliged to address directly to the relevant websites and pages that are liable for the provision of their services. The website http://www.tetixbee.com/ .The website http://www.tetixbee.com/ in no way should be considered that it adopts or accepts the content or the services of the websites and pages which it refers to or anything that connects with them in any other way.

Links to the website www.tetixbee.com

Links to the website http://www.tetixbee.com/ are allowed.


The website http://www.tetixbee.com/ retains some space for chat services in the internet according to specific conditions. The visitors/ users of the relevant services must comply with the regulations of good manners and decency and do not proceed on illegal or immoral formulations. The website http://www.tetixbee.com/ in no way should be considered that it adopts or accepts in any way the expressed personal ideas or views in these sites. The visitors/users of the relevant services reserve their intellectual property right on their opinions. The website http://www.tetixbee.com/ reserves the right to opt out or dismiss any visitor/user of the relevant services in case of violation of the above terms.


The website http://www.tetixbee.com/ develops its own message boards giving the visitors/users of its services the ability to take part in consultation of current issues by sending text messages. The visitors/users of the website must comply with the regulations of good manners and decency and do not proceed on illegal or immoral formulations. The website reserves the right to prohibit or interrupt the showing of the text messages in case of violation of the above terms. In no case can be regarded that the website accepts or adopts in any way the expressed ideas and views in these sites.


The website http://www.tetixbee.com/ gives its visitors/users of the services the ability to vote on current issues in the form of questions. The answers of the voters are recorded, analyzed and commented by the website http://www.tetixbee.com/ in order to draw conclusions about the views of the public in reference to the specific subject for voting. The website http://www.tetixbee.com/ reserves the exclusive right of collecting and exploitation of these information and the results that are taken are its intellectual property. The website http://www.tetixbee.com/  determines the specified terms for participation in the voting and reserves the right to interrupt the voting.

Other rights of the website

The website http://www.tetixbee.com/ does not control the availability, the content, the privacy policy of the personal data, the quality and completeness of the services of other websites and pages to which it refers via hyperlinks or banners. Therefore for any problem arises during their visit/use you must address directly to the relevant websites and pages, which have the relevant responsibility for the providing of their services. The website http://www.tetixbee.com/  in no way should be considered that it adopts or accepts the content or the services of the websites and the pages to which it refers to or anything connected to them in any other way.

The website reserves the right and the exclusive discretion: (a) to act out improvements or/and modifications to every service or/and software provided in this website, including not exclusively change or deletion usernames and passwords, (b) to terminate the provision of every service or/and software and to abstain from the publication to its website and to delete any information or material provided or set by users, at any time without warning, mainly but not exclusively for functionality, security or other necessary reasons, (c) to use the sentences or information offered by users-members in any appropriate and legal way ( like the protection of personal data).

Confidentiality Security

The website www.tetixbee.com recognizes the importance of the security of your personal data as well as your electronic transactions and takes all the necessary measure, with the most contemporary and advanced methods, so as to ensure the best possible security (Please see the section SECURITY POLICY)

What kind of information we collect

There are some cases where the website of TetixBee may ask for your personal details like name, address, date birth, gender, e-mail, etc. We do that, for example, during your registration for the competitions/ promotions, answers, like the e-mail, as well as for services which require registration or subscription. Should you wish to be in our mailing list, you will be asked to actively take part in opt-in. We can also gather personal details from you about other people, for instance, if our website allows sending an e-postcard so we need to know the name and e-mail of the recipient. This information will be used only for this specific purpose (the delivery of the e-mail postcard).

We use “cookies” for gathering information about your visits to our website and to enhance your experience. You can find more information on how we use the cookies in the relevant section. When you visit our website, we collect various data (server’s address, the domain name etc.). This information can be combined with the information you have given us (for example, since registration), which will allow us to analyze and adjust better your visits.

What kind of transactional information we collect

In order to act any transaction via the electronic store of TetixBee and to order products of the company, the customer will be asked to give personal details. During the order, the things that will be asked are the full name, the shipping address of the products, the billing address of the order (in case it is different from the shipping address), the pricing details (in case an invoice is selected), a phone number, your e-mail and in cases when the payment is via credit card, the number, the expiry date of the card and the three-digit security code.

Which information are notified to third parties

TetixBee can notify the Personal Information to others for various reasons:

  • We can give communication details to our commercial partners, advertisers and to other sites, so as to communicate with you directly and give you information about our products and services. We can give to our Commercial Partners, advertisers and others who are interested, concentrated data for the products and services that have been bought, the interests of the visitors, demographic details and other information gathered from our website, so as to inform them about our popular products and services that our customers prefer. The concentrated data will have the form of an anonymous statistic team and will not have to do with any single individual.
  • We can use a company processing credit/debit cards, money transfer in order to charge the visitors of our website for buying products and services. The details of the credit card are not saved in saving media of the company during the transaction but are saved in a safe environment of the cooperative company (Ingenico Ogone) that is responsible for the cards.
  • We can cooperate with other sites for our services. When a user is registered for these services, we will share/ notify names or other communication details necessary for the provision of these services from these specific third parties. These sites will not be allowed to use personally recognized information unless it is for these specific services.
  • TetixBee can also notify/share Personal Information about the visitors of its websites to third parties and to the following cases:
  • When you give your consent for the notification
  • To comply with the law, court decisions, subpoenas or legal procedures.
  • For the enforcement or implementation of the agreements/ conventions of TetixBee or the protection of TetixBee and its rights.
  • Because of the law implementation, when the Personal Information concerned are transmitted within a sale of assets, including the assets represented by the website concerned.
  • In case TetixBee , or materially all its assets, are redeemed beyond the typical trail of the businesses and the Personal Information concerned may constitute one of the transferee assets.

Your personal information may be processed abroad including and E.U. The countries in which the information is processed may not have the same laws of data protection with the country you are.

Transmission of Information

TetixBee runs through its head offices in (Goirkekanaaldijk 211 12 5048 AA Tilburg The Netherlands), its internet servers that accommodate its websites are located in numerous areas inside and outside E.U., it is possible that the Personal Information is transferred from one country to another. Such transmissions will take place only in agreement with the applicable local laws that have to do with the sources of information. When you provide Personal Information in TetixBee through a website of TetixBee, you also provide your consent for a cross-border transmission of your information.


In order to ensure the safe function of the website, sometimes we locate small data files to your computer, the so-called “cookies”. Most big websites do the same thing.

What are the cookies?

Cookies are small pieces of texts sent by a website and stored in your computer or your laptop or when you visit this website. In this way, the website remembers your actions and your preferences (such as connection code, language, font size and other imaging preferences) for a period of time, and so you do not have to insert these preferences each time you visit the website or browse its pages.

How we use cookies and various technologies?

Some of our pages use cookies to remember:

Your preferences as far as the imaging are concerned, e.g. Brightness or font size if you have already answered in a resurgent research which asked you if the content was useful or not (in order not to be asked the same question), the password, if you have agreed (or not) to use cookies in this website. Also, some videos embedded in our pages use a cookie to gather statistic details for the way you reached the specific point and what videos you watched.

  • We can also receive information from our newsletters sent via e-mail, to find out if you have opened or promoted the newsletter or if you have clicked any part of its content. This information let us know for the effectiveness of the newsletters and help us to confirm that the information you receive is interesting.
  • We can also receive information in order to promote to you advertisements that can relate to you or your interests. This information may also be used to set the appearance frequency of the advertisements and to help us set the advertisements you receive and evaluate their effectiveness.
  • We can receive information when you choose to connect through mass communication websites from the profile of tour account including photographs.
  • Demographic data, unique IDs for example, phone number, identification details of mobile devices for spotting the physical location.
  • Information about your purchasing behavior and your preferences that you have in our website.
  • We can also use independent service providers for the implementation of advertisements systems based on interests, and we demand by them to take all the appropriate measures for the protection of the information they use for providing internet advertisements based on behavior on behalf of TetixBee and not to use this information for any other reason.
  • We can have access to information related to you by third parties and electronic platforms.
  • We can also assign to providers of relevant services to install and use cookies on behalf of TetixBee for the purposes mentioned above.

We do not gather sensitive personal data (as defined in the Directive 2009/136/EC) about you without your consent. The activation of these cookies is not necessary for the function of the website but, through them you will have better browsing. You can delete the cookies, or block the access, but by doing that some characteristics of the website may not function effectively.

Do we use other cookies?

Some of our websites or secondary websites may use further or different cookies from the ones mentioned. In this case, you will find information about the cookies in the respective informative page. You may be asked to agree with the saving of these cookies. Additionally, some of these cookies may be located in your computer and used later with your permission by third parties for advertising purposes. This happens when the website you visit includes content which is showed by someone else or when you click the button of sharing in our website, and your computer receives cookies from the third person concerned. To these third parties, provider services of social networking are included, such as GoogleFacebookYouTubeTwitter and the website of social commerce with consumers’ reviews e.g. Reevoo, which provide services both to the users of our website and us. These cookies give permission to third parties to collect and save information, such as the visitors’ preferences and the pages they visited, for advertising purposes or for improvement of their services. Note: we cannot control the cookies by third parties and, therefore, we bring no responsibility.  Visit the websites of the third parties to see the relevant cookies policies. We may permit our business partners, cooperators to use cookies to our page for the same reasons mentioned above.    

How to control the cookies

You can control and/or delete cookies depending on your preferences. You can find details here:aboutcookies.org. You can delete all cookies already been in your computer, as well as set most of the browsers in a way that they would not allow the installation of cookies. However, in this case, you may need to adjust some preferences on your own each time you visit a website, and also some services may not work too.

Underage privacy protection

TetixBee does not address to children under 13 and we do not deliberately collect personal information by children under 13. If you are under 13 do not provide any personal information to us. If we realize that a child under 13 has submitted personal details, they will be deleted.

Opt in/ Opt out

After registered to the website of TetixBee which collects Personal Information, the visitors have the chance to determine if they wish to receive advertisements from TetixBee or its Partners. The way and method through which the website of TetixBee permits the users to be opted out from being sent these materials will be described to each single website which collects the Personal Information concerned. If the user wishes to be opted out in the future, he must do so in a way described in the instructions of the website where the initial application was submitted, or in the instructions included in the e-mails delivered to the visitor/user.

Similarly, you can withdraw your consent about the collection or use of the Personal Information in any time by sending an e-mail to the address info@tetixbee.com to which you provide your details and describe the Personal Information you believe that have been collected through the website.

Changes to the policy and how to communicate with us

Through time TetixBee may modify this policy, because of the changes to the regulations and keep up with the new developments and possibilities of the internet. Therefore, we reserve the right, according to our thinking to make these changes and to ask you to control this page periodically.

The local websites tetixbee, which are accessed through website www.tetixbee.com have similar privacy policy in its location, but there could be some differences owing to the local regulations. Therefore, we recommend you read the personal data privacy policy of every website www.tetixbee.com you visit.

Order procedure

All the orders in the website of TetixBee are subject to the acceptance of our terms and conditions. (Please see the section – How to Order)

During the order procedure, you will be asked to choose a context that you confirm you have read, understood and agreed with both the content and the implementation of the present Terms. We will not proceed to the process of the order, unless the terms are accepted. The terms valid at the completion of the convention will also valid for your order, unless they agree specifically for the implementation of a newer, revised version.

When you place an order to our website you must subscribe and we provide you with a username and password. The information you provide us in this website must be full and accurate, at anytime. You are responsible for keeping the confidentiality. (Please see the section Confidentiality SecurityWebsite Security). We are not liable for any damage or loss that may occur as a result of any failure on security issues.  In case you have any worries about the connection information or you realize any possible abuse, please contact us.

Confirmation of the order

After an order, you will receive an e-mail from us which certifies that we received your order. Please note that it does not mean that your order has been accepted. Your order is an offer to us in order to buy a product. All the orders are gone through an acceptance by us, and we will confirm this acceptance by sending an e-mail which confirms that the product has been shipped ( “ Shipping Confirmation”). The convention between us (“Convention”) is valid only when we have shipped the products to you. Before that moment, we can inform you that we do not accept the order or you can cancel it.

All the products you can order through the website will remain to our property until we have received the payment in full for the ordered products.

Payment processing  

The payments can be made in any method mentioned in the section Ways of Payments. We start the payment processing as soon as we receive your order. In order to ensure that your credit or debit card or your Paypal account is not used without your permission, we will verify the information given during the order (name, address and other personal details submitted by you) towards appropriate third party databases. Agreeing to these Terms, you agree with these controls. This information is used only to check your identity. Credit checks do not happen and this procedure will not affect your credit standing. All the information given by you must be met according to the privacy policy. We receive your payment which is controlled by a third party provider services (Payment Gate) which is compatible with the security standards of industry data card payments (PCI DSS Ver 2).


When you reach the point of order payment, the safe function will be automatically activated. This function can be recognized by a padlock which is seen in the lower right corner of the browser. The safe function ensures that all your details are enciphered for increased security.

In order to process your payment with your credit or debit card, we will ask your card details. We will ask you to provide these details every time you make a payment to us. With an exception of everything determined in the present Terms, we will not contact you through e-mail or any other way in order to ask you any details of your payment card. If you receive any e-mail that asks such information, please contact us immediately to our customer service.

We make reasonable efforts to ensure that this website is virus-free and other harmful content which could cause damage to your computer, even though we cannot guarantee it. It is your responsibility to make sure that you have the appropriate equipment (including, without limitation, updated anti-virus software) in order to use the above websites with safety (Please see the section Website liability limitation)

Prices and currency

The product prices displayed on the Website are NOT inclusive of Value-Added Tax (VAT). Shipping rates are applied per order. The exact shipping rates depend on the country where your order is being delivered to. For details on shipping rates per country see the help section of the Website. Prices are quoted in Euro with the exception of the countries which are not in the momentary union of Euro, where the prices are quoted in local currency. If you change the country of delivery while browsing in the website or during check out, prices from that moment may be quoted in a different currency. Please note that changing the country of delivery may have an influence on the price due to a change in currency or to country specific pricing.

Transaction value/ Price changes

The total price specified in the final check out screen includes tax and shipping costs. This price will be recorded in the Order Confirmation, which we recommend you print or download for future reference. If paying by credit card, the total amount for your entire order will be reflected on your statement in your local currency. If your local currency is different from the currency in which the prices are quoted, your bank will apply the exchange rate applicable per the date of purchase. Your bank may apply a different exchange rate, which is beyond our control. Please transfer only the exact amount specified on the Order Confirmation, and make individual transfers per order, using the unique reference number stated in your Order Confirmation.

Important notice: Since January 1st 2015, the VAT for the telecommunications, radio-TV and electronic services is charged in your country of residence (the country where you stay, you have your permanent address or usually stay) and not in the country where you bought the service. These regulations are valid for the services provided inside and outside EU.


The delivery charges and the schedules differ depending on the delivery address and the type of the product you with to receive. TetixBee delivers the products with the transfer of physical possession or products control without undue delay, but definitely within 30 days from the placing of the convention.

For further information, please see our delivery information section (Please see the relevant section Shipping/Delivery). We do our best to respond to the delivery dates we have promised. However, sometimes due to imponderable factors, the delays are inevitable. We are not liable for any delay or failure in the deliveries of the products within the schedule, we assume that the delays concerned and delivery failures are due to factors which we do not control. We reserve the right to split the delivery of your order, for instance if part of your order is delayed or unavailable. In the event that we split your order, we will notify you of our intention to do so by sending you an e-mail to the e-mail address provided by you at the time your order was placed. You will not be charged for any additional delivery costs. The danger of damage or loss of the products remains our responsibility, until the newer date when the product comes to you (after you fully deposit the price of the product) or the date when the first delivery attempt happened. Returns during delivery can be done according to your legal rights in accordance with the Regulations for distant selling for the protection of the consumers or other current legislation.

Shipping with 100% discount 

If you make a purchase that exceeds the threshold relevant to your delivery country, you will receive FREE ‘standard delivery’, or the option of discounted ‘express delivery’. See the help section of the Website for threshold amounts and their corresponding discounted delivery rates.


To inform immediately about the return of the ordered products, see section Return Policy & Withdrawal Policy. According to the regulations for distant selling consumer’s protection, you have the right to cancel your order within 14 days, starting from the delivery day of the products.

These conditions do not affect your other legal rights as a consumer. For more information related to your right as a consumer under the protection of the distant selling regulations, please contact to the local authorities, the department of commercial standards or a consumer protection center. In rare conditions, it is possible the specifications of the products have been changed. In this case, we will contact you as soon as possible to offer you an alternative solution similar to the initial product. If you are not content or satisfied with the substitution or replacement, please contact to our customer service. if you believe you have received a faulty, destroyed or false product, you have to inform us within a reasonable period of time. Please, do not initially return the product to us. We will contact you to discuss the appropriate procedure for the replacement or full return of the product. Any relevant charges and any reasonable expenses that may occur from the return of the product to us, TetixBee will be charged. As far as the products made according to your specifications are concerned, are not returnable and cannot be cancelled.


TetixBee guarantees that every product bought from us through our web pages and from the delivery date and for the next two years you deserve according to the EU legislation a two-year guarantee. This guarantee covers the damages that may occur during shipping. Depending on the damages, we offer you, a new product of the same price for free or a return, or if we propose you an isotopic discount on your next purchase. These are our obligations. If the product you have bought has suffered damage, please do not hesitate to contact us with the customer service.

Your rights according to the present guarantee are valid unless someone apart from the manufacturer/ merchant has tried to modify or repair the product.

Withdrawal contract

If you wish to cancel your order, you have to inform us with an e-mail, see the section Return PolicyWithdrawal Policy. You have a legal obligation to make efforts for the security of our products, while being in your possession. If you fail to comply with this obligation, we have the right to ask remuneration.

These terms do not affect your other legal rights as consumers. For further information about your right as a consumer under the regulations for the protection of distant selling, please contact with the local authorities, the department of commercial standards or a consumer protection center.

The coupon codes

Every coupon code is valid only once per customer (unless it is mentioned differently). In order to enjoy the discount, your purchase must meet some requirements (from the newsletter, advertisement):

  • Minimum order price
  • Selected items
  • The amount of the details
  • Expiry date, etc.

Make sure that the discount is real before finalizing the order. The verification and payment of the order means that you, as a customer, agree with the indicated price and you cannot apply for the return of the discount code after payment.

The discount code is not valid in combination with other coupon codes and auctions. The use terms, the coupon code or the price of the discount code can change without warning. Please see the relevant section Promotion Codes.

If the code does not function, we recommend you send an e-mail to our customer service.info@tetixbee.com

Scheme of arrangement out of court

TetixBee provides the ability of solving the differences avoiding the arguments before ordinary courts, with speed, suppleness and quality. For further information about your right as a consumer under the regulations for the protection of distant selling, please contact with the local authorities, the department of commercial standards or a consumer protection center.( Please see the section Scheme of arrangement out of court)


These terms and conditions of the website http://www.tetixbee.com/, and any amendments, changes or distortions thereto, are governed and complemented by Dutch law, EU law and international treaties. Any difference occurs from the present contract the Courts of Dutch are liable for that. Any provision of these terms, contrary to the law ceases to apply and remove from the present, without any affect to the validity of other conditions. This constitutes the entire agreement between the website http://www.tetixbee.com/ and the visitor / user of the pages and services and binds only them. No modification of these terms should be taken into account and be a part of this agreement, unless expressed in writing and incorporated in it.

How to communicate with us

If you have any questions or comments about our website and/or our security policy of personal data, please write to us:  Goirkekanaaldijk 211 12 5048 AA Tilburg The Netherlands, or please contact us via e-mail to info@tetixbee.com